Privacy Policy

Effective Date: 08 November 2020. Subject to change without notice.

To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used. Any information you do submit will be stored securely and will never be passed on or sold to any third party.

This privacy policy explains how KidneyWise use any personal information we collect about you when you use this website ( It also outlines how we use your personal information, should you choose to sign up to our communications or work with us on a project.

KidneyWise found at (“Website”) is governed by the following privacy policy (“Privacy Policy”).

1. What information do we collect about you?

We collect information about you when you fill in forms on our website or contact us by phone, email or otherwise. We also collect information when you complete our online branding and website questionnaires, participate in discussion boards on social media or other media platforms associated with our site.

The information we collect may include:

  • Your name, address, email address, phone number, personal description;
  • Information relating to your proposed project you might wish us to work with you onand details of your organisation, including contact details of personnel involved ineach project.
  • Website usage information is collected using cookies. (See section 7 Cookies.)With regard to each of your visits to our site we may automatically collect the following information using Google Analytics, if you consent to this using the cookie message that appears on every page.
  • Technical information, including the browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

2. How will we use the information about you? We collect information about you to:

  • Continue to share newsletters and information on KidneyWise events, projects, information and videos;
  • Provide you with any information, services or advice that you request from us;
  • Notify you of any changes to our services;
  • And, if you agree, to email you about other recommendations and services wethink may be of interest to you.The collection and use of personal information will always relate to a legitimate business requirement. A legitimate business requirement being an activity ‘which can reasonably be considered as fundamental to the efficient delivery of a service for which KidneyWise is responsible’ or ‘an activity which KidneyWise is legally obliged to undertake’.3. Where do we store your information?The information we collect from you is stored on our server, which is password protected.Please note, data transmitted via the internet (e.g. emails and online forms) may not be completely secure. We therefore cannot guarantee the security of information transmitted to our site and any transmission is at your own risk. We will endeavor to ensure strict procedures and security features will prevent any unauthorised access to information received by us.We do not share your personal information with any third parties for marketing purposes.If we work together with you on a project, the following information will be stored on our project management database, and shared with our accountant:
  • Your company name;
  • Your company address;
  • Contact email addresses.
  • Invoice details

4. HOW LONG DO WE RETAIN YOUR INFORMATION? Information collected via this website

We ensure personal information collected via our website is kept for no longer than is necessary. To find out more about Cookie retention, see section 7 Cookies.

If you have any queries or would like to have your information removed, please email: ​


We do not share any of your information with any third parties for marketing purposes.

On occasion, we would like to contact you about other recommendations and services we think may be of interest or value to you. If you have consented to receive marketing from us, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing.

If you no longer wish to be contacted for marketing purposes, please email:


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email:
We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at and we will use our best efforts to promptly remove such information from our records.


We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8th November 2020


Please contact us if you have any questions about our privacy policy or information we hold about you: by email ​